Business Process Management

Business Process Management (BPM) is a disciplined approach that focuses on effectively and efficiently aligning all aspects of an organization with the vision of constant process improvement, technological integration, and increasing customer value. A business process, just like any other organizational asset, must be developed, monitored, and maintained in order to be successful.

NYCG’s approach, called Value-Driven Business Process Management, translates strategy into execution, using process as the critical link to help organizations realize immediate and measurable results while establishing a sustainable BPM capability.


Consulting Services

BPM Awareness Workshop

Business Activity Monitoring Assessment

BPM Fitment Analysis

BPM Business Case and Evaluation

BPM/BRM Engagement Roadmap

Business Process Analysis

Business Rules Harvesting

BPM/BRM Center of Excellence


Testing Services

Functional and Performance Testing

Automated Testing

Technical Advisory Services

Performance Engineering

BPMS Implementation Health Assessment

BPM Infrastructure Assessment

Business Activity Monitoring


Implementation Services

BPMS/BRMS Product Configuration and Customization

BPMS/BRMS Product Upgrades and Migration

Deployment and Integration

Infrastructure Setup

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While many companies provide assistance with specific elements of BPM, NYCG’s unique combination of skills, approaches, assets and tools generates value quickly, delivers measurable results and creates durable BPM solutions.